Privacy Policy
1. Introduction
Alok Glass Works respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose and protect your information when you use our website.
2. Information We Collect
We may collect the following information:
- Name
- Email Address
- Phone Number
- Company Name
- Billing Address
- Shipping Address
- Order Information
- Payment Information (processed securely through payment gateways)
3. How We Use Information
Information collected may be used for:
- Processing orders
- Providing customer support
- Sending order updates
- Improving website services
- Legal compliance
- Marketing communications (with consent where applicable)
4. Payment Security
We do not store complete credit card, debit card or payment credentials on our servers.
Payments are processed through secure and authorized payment service providers.
5. Cookies
Our website may use cookies and similar technologies to improve user experience and website functionality.
6. Information Sharing
We do not sell, rent or trade personal information to third parties.
Information may be shared with logistics partners, payment gateways and legal authorities when necessary for business operations or legal compliance.
7. Data Security
We implement reasonable technical and organizational measures to protect personal information against unauthorized access, loss or misuse.
8. User Rights
Users may request access, correction or deletion of personal information by contacting us.
9. Third-Party Services
Our website may integrate third-party services including payment gateways, analytics tools and logistics providers.
Their use is governed by their respective privacy policies.
10. Children's Privacy
Our website is intended for business and commercial use and is not directed toward children under the age of 18.
11. Changes To This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page.